AI Content Generation Policy

Firstage Inc. ("Company", "we", "us", or "our") hereby discloses our transparent and responsible policy regarding artificial intelligence (AI) content generation services.

AI Content Generation Service Overview

Services Provided

Firstage AI Creator provides the following AI-powered content generation features:

  • Automated social media post creation
  • Marketing content and advertising copy writing
  • Multilingual translation and localization services
  • Brand-customized content template generation
  • Content ideation and suggestion features

AI Technologies Used

  • Google Vertex AI: Primary content generation engine
  • OpenAI GPT Models: Creative writing and translation support
  • Anthropic Claude: Safe content verification and analysis
  • Proprietary AI: Brand-specific optimization models

User Rights and Responsibilities

User Rights

  1. Content Ownership: Users retain full copyright ownership of all AI-generated content
  2. Modification Rights: Freedom to modify, edit, and delete generated content
  3. Commercial Use Rights: Unrestricted commercial use of generated content
  4. Data Deletion Rights: Right to request deletion of data used in AI training under applicable privacy laws

User Responsibilities

  1. Content Review Obligation: Users must review AI-generated content before use and verify factual accuracy
  2. Legal Compliance: Ensure generated content complies with applicable laws and platform policies
  3. Ethical Use: Refrain from using AI for generating false information, hate speech, or copyright infringement
  4. Third-Party Rights: Respect others' portrait rights, trademark rights, and copyrights

Company Responsibilities and Warranties

Company Commitments

  • Quality Improvement: Continuous AI model enhancement for better content quality
  • Safety Assurance: Operating systems to prevent harmful or inappropriate content generation
  • Transparency: Providing clear information about AI generation processes and limitations
  • Privacy Protection: Implementing privacy protection measures in AI training and generation processes

Limitation of Liability

  1. Content Accuracy: We do not guarantee the factual accuracy of AI-generated content
  2. Copyright Infringement: We cannot completely exclude the possibility of generated content infringing third-party copyrights
  3. Platform Policies: We are not responsible for content restrictions due to social media platform policy changes
  4. Business Performance: We do not guarantee marketing performance or business results from using AI-generated content

AI Training and Data Processing

Data Collection and Utilization

Collection Purpose: AI model performance improvement and personalized service provision Data Collected:

  • User prompts and instructions
  • Generated content and user feedback
  • Content modification history and usage patterns
  • Performance data (views, engagement rates, etc.)

Data Protection Measures

  • Anonymization: Personal identifiable information removed before use in AI training
  • Encrypted Storage: All data is encrypted and securely stored
  • Access Control: Only authorized development teams can access AI training data
  • Retention Period: Data retained for up to 2 years for service improvement, then automatically deleted

User Control Rights

  • Training Opt-out: Users can refuse data use in AI training
  • Data Inspection: Users can verify their data usage in AI training
  • Deletion Rights: Users can request deletion of AI training data at any time

Content Safety and Ethics

Automated Filtering Systems

Harmful Content Blocking:

  • Hate speech and discriminatory language
  • Violent or explicit content
  • Misinformation and fake news
  • Content promoting illegal activities

Copyright Protection Measures:

  • Similarity checks against existing works
  • Trademark infringement possibility verification
  • Portrait rights protection mechanisms
  • Prevention of unauthorized brand usage

User Reporting System

  • Report Acceptance: Accepting user reports of inappropriate AI-generated content
  • Review Process: Prompt review and action by specialized review teams
  • Feedback Provision: Providing feedback on report results and improvement measures

Service Limitations and Usage Limits

Daily Usage Limits

Free Account: 50 content generations per day Pro Account: 500 content generations per day Enterprise: Unlimited (fair use policy applies)

Quality Assurance Restrictions

  • Consecutive Identical Prompt Limitation: Anti-spam measures
  • Bulk Generation Request Limitation: System stability assurance
  • Account Sanctions for Inappropriate Use: Service quality maintenance

Technical Limitations and Known Issues

AI Technology Limitations

  1. Hallucination: AI may generate information that differs from facts
  2. Bias: Training data bias may be reflected in results
  3. Context Understanding Limitations: May miss complex contexts or subtle nuances
  4. Outdated Information: Information after certain cutoff dates may not be reflected

Continuous Improvement Efforts

  • Regular Model Updates: Application of latest AI technologies
  • User Feedback Integration: Improvements based on actual user experiences
  • Quality Monitoring: Continuous monitoring of generated content quality
  • Ethical AI Research: Research for fair and safe AI development

International Standards and Regulatory Compliance

Compliance Laws and Standards

  • Data Protection Laws: Compliance with domestic personal information processing standards
  • EU AI Act: Proactive response to European Union AI regulations
  • US AI Guidelines: Application of NIST AI Risk Management Framework
  • ISO/IEC 23053: Compliance with international AI governance standards

Transparency Reports

Annual Publication: Public disclosure of AI system performance, bias analysis, and safety evaluation results Quarterly Updates: Announcements of major policy changes and technical improvements

Inquiries and Dispute Resolution

Customer Support

AI Content Inquiries: [email protected] Technical Issue Reports: [email protected] Policy and Ethics Inquiries: [email protected]

Dispute Resolution Procedures

  1. Primary Customer Service: General inquiries and technical support
  2. Secondary Expert Team Review: Review of complex technical/ethical issues
  3. Third-Party Mediation: Mediation through professional institutions when necessary

Improvement Suggestions

We actively collect user suggestions for AI service improvements and provide separate compensation for adopted suggestions.

This policy is regularly updated in accordance with AI technology developments and related legal changes.

Last Updated: Effective from policy implementation date Contact: [email protected] Data Protection Officer: Hooney, Seol

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