Firstage

Firstage Terms of Service

Published: September 8, 2026 · Effective: October 8, 2026

Document version: 1.0 (initial version scheduled to take effect)

Article 1 (Purpose)

These Terms set out the rights and obligations between Hun Seol (the "Company") and you when you use Firstage (the "Service").

Article 2 (Definitions)

  1. Service — everything offered at firstage.ai and in the Firstage mobile app: photo records, place organization, journey records, shared workspaces, maps, photobook production, and AI features.
  2. User — a person who agrees to these Terms and uses the Service.
  3. User Content — photos, writing, place records, journeys, and comments you upload to or create in the Service.
  4. Workspace — a space you create and invite others to, where records accumulate together.
  5. Credits — the in-service unit deducted when you use features whose cost depends on usage, such as AI features.

Article 3 (Posting and Amending These Terms)

  1. The Company keeps these Terms visible in the Service at all times.
  2. The Company may amend these Terms within the limits of applicable law.
  3. Amendments are announced in the Service at least 7 days before they take effect. Amendments unfavorable to users are announced at least 30 days in advance, with a separate notice at sign-in or by email.
  4. Where applicable law requires separate consent, the Company obtains your express consent. Otherwise, you may terminate the agreement before an amendment you do not accept takes effect.

Article 4 (Accounts)

  1. The recording features require signing in with a Google, NAVER, Kakao, or Apple account. The sign-in consent screen and Privacy Policy state what the Company actually receives and why.
  2. The Company does not access your contacts, calendar, files, friends list, gender, age range, birthday, or phone number from a sign-in provider.
  3. You must be at least 14 years old to create an account.
  4. Your account is for you alone. You are responsible for activity carried out with it.
  5. Tell the Company immediately if your account is compromised. The Company will act to limit further harm from the time it is notified.

Article 5 (What the Service Provides)

Free and paid scopes are shown on the pricing screen in the Service.

  1. Photo records — upload, automatic reading of capture time and capture location (EXIF), storage of your originals
  2. Place organization — turning photo locations into places and showing them on a map
  3. Journeys and diaries — writing, day-by-day records, and comments on top of photos and places
  4. Workspaces — building and viewing records together with people you invite
  5. AI features — journey drafts, automatic photo sorting, photobook drafts, and similar
  6. Photobooks — editing and ordering your records as printed matter
  7. External publishing — publishing content you select to external accounts you connect yourself (Instagram, Threads, Pinterest, and others)

The Company may add, change, or discontinue parts of the Service. If a paid feature is discontinued, the Company refunds the amount corresponding to the remaining period under Article 10.

The Service does not set a separate photo-count limit for ordinary personal record keeping. The following technical limits protect security, service continuity, availability to other users, and storage and delivery costs.

CategoryLimit
Total storage by planFree 50 GiB, One 150 GiB, Together 300 GiB, Pro 600 GiB
New uploads in a 24-hour period10 GiB on every plan
Size of one fileimage 100 MB, video 1 GiB, document 10 MiB

When a limit is reached, the Company first limits new uploads or disproportionate public delivery and explains the reason and available remedies. It does not immediately erase stored originals or terminate an account solely because a limit was reached. Article 13 applies to automated bulk uploads, storage resale, evasive accounts, abnormal public traffic, or other use outside ordinary personal record keeping.

Article 6 (Rights in User Content)

  1. You own the copyright in your User Content. The Company does not take it.
  2. You grant the Company the following license, free of charge, only to the extent needed to run the Service. It ends when you delete the content or close your account.
    • Copying and transmission needed to provide the Service, including storage, backup, delivery, and resizing for display
    • Display within the visibility you have chosen
    • Photobook production and printing that you request
    • External publishing that you request
  3. The Company does not use your content in advertising or promotion. The only exception is content you explicitly agree to, case by case, and then only within the scope you agreed to.
  4. The Company does not use your content to train AI models. AI features process your content only at the moment you run them, and only to produce that result.
  5. You confirm that you hold the rights to what you upload, or have permission from the rights holder. If other people appear in your photos, take care not to infringe their likeness rights.

Article 7 (Workspaces and Sharing)

  1. Records placed in a workspace are visible to every member of that workspace. Check what is shared before you invite someone.
  2. If you leave a workspace, records already shared with other members remain there. You can delete records you uploaded yourself.
  3. The Company does not disclose workspace records to non-members. A record you deliberately make public or link-accessible is visible within that audience.
  4. Before publishing, check whether faces, homes and routines, capture times, or precise locations may be revealed together. You may revoke publication, but the Company cannot retrieve copies others saved or shared beforehand.
  5. A plan change or leaving a workspace never makes a private record public by itself.

Article 8 (Location Information)

  1. The Service handles location in two ways.
    • Location inside photos — the capture location is read from the EXIF of photos you upload, to build places and maps.
    • Your device's current location — used only where a feature needs it (finding places nearby, proximity notifications) and only when you have granted device permission.
  2. Location is used only for these purposes and is not provided to third parties without your consent.
  3. You may turn location permission off in your device settings at any time, and you may delete the location on individual photos. Turning it off limits only the features that need location.
  4. Details of how location is collected, used, and retained are in the Privacy Policy.

Article 9 (AI Features)

  1. AI features run only when you start them, and the Service shows what material will be processed before they run.
  2. AI output is for reference. The Company does not warrant its accuracy or fitness for a particular purpose. Review and edit the output before you rely on it.
  3. AI features use generative AI. Before a feature runs, the Company tells you that generative AI is used and what material will be processed. The Privacy Policy identifies the processors actually used, transferred items, and retention periods.
  4. AI features may deduct Credits. The amount is shown before you run them.

Article 10 (Paid Services and Payment)

  1. The Company offers the following paid services.
    • Subscription — recurring monthly or annual payment that raises feature limits
    • Photobook printing — a made-to-order product produced from your photobook and shipped to you
  2. Prices, billing cycles, and what is included are shown on the payment screen. Displayed amounts include VAT.
  3. The seller and payment processor are identified on the payment screen. The displayed processor handles payment method details, and the Company does not retain complete card numbers.
  4. Subscriptions renew automatically on the same terms unless canceled. You may cancel at any time in the Service and keep access until the period you already paid for ends.
  5. Price increases are announced at least 30 days before the next renewal, and you may cancel before renewal if you do not accept them.
  6. A purchase through an external sales channel follows the seller and procedure shown there. No channel policy limits consumer rights guaranteed by applicable law.

Article 11 (Withdrawal and Refunds)

  1. Under Korea's Act on Consumer Protection in Electronic Commerce, you may withdraw within 7 days from the date determined by law, including receipt of the written contract terms or supply of the goods or services.
  2. Withdrawal is limited in the following cases. The Company states this on the purchase screen and obtains your consent before you buy.
    • Photobook printing — withdrawal is limited only where individual production has begun and cancellation is expected to cause serious irrecoverable loss. Before purchase, the Company separately explains the restriction and obtains written or electronic consent. A cancellation before the displayed production point receives a full refund.
    • Subscriptions and digital features — withdrawal is limited only to the extent allowed by law, such as where supply begins after you agree to immediate performance.
  3. Credits are not currently sold separately. If a system failure deducts Credits without producing a usable result, the Company restores them.
  4. If goods are defective or do not conform to the agreement, you may request a free remake, exchange, or refund within three months after supply or 30 days after learning of the issue, as applicable. The Company pays return costs in that case.
  5. The Company refunds payment within three business days from the statutory starting event. A card issuer or external channel may take additional time to reflect it on an account or statement.
  6. See the Refund Policy for details.

Article 12 (Prohibited Conduct)

You must not:

  1. upload content that infringes another person's copyright, likeness rights, or personal information;
  2. upload illegally filmed material, child or youth sexual abuse material, or any other content prohibited by law;
  3. harass or threaten other users;
  4. harvest Service data in bulk by automated means, or reverse-engineer the Service;
  5. interfere with the normal operation of the Service;
  6. use another person's account or payment method;
  7. facilitate crime or create an imminent risk of self-harm or harm to others;
  8. impersonate, defraud, spam, distribute malware, or evade safeguards; or
  9. resell or disproportionately occupy storage or public delivery outside the purpose of a personal record service.

Article 13 (Restrictions on Use)

  1. Based on the conduct, repetition, harm, and urgency, the Company may apply the minimum necessary combination or sequence of a warning, upload or public-delivery throttling, order hold or refusal, hiding or deleting affected content, feature restriction, temporary account suspension, or termination.
  2. For illegal recordings, child sexual abuse material, imminent danger to life or safety, account takeover, payment fraud, malware, attacks threatening overall service stability, or a lawful urgent request, the Company may immediately restrict content, features, or an account without prior notice and preserve material or report it where required by law.
  3. For ordinary policy violations, rights disputes, or excessive storage use, the Company normally explains the reason and remediation first and restricts the affected content or function before the account. Termination is reserved for repeated or serious violations or where narrower action cannot prevent harm.
  4. Reports concerning copyright, likeness, privacy, reputation, or illegal content may be sent to [email protected]. The Company may request evidence of rights or facts and may temporarily block, remove, restore, notify parties, or preserve evidence as required by law.
  5. The Company states the reason, scope, and grounds before acting. It may act first and notify you as soon as permitted where the action is urgent, notice is legally prohibited, or notice may obstruct an investigation.
  6. You may appeal to [email protected], and the Company replies within 10 business days of receipt.

Article 14 (Service Interruption)

  1. The Company may suspend the Service temporarily for maintenance, replacement, or failures. Planned maintenance is announced in advance.
  2. If the Company shuts the Service down entirely, it announces this at least 30 days beforehand and provides a way for you to download your photos and records. Any remaining paid period is refunded.

Article 15 (Closing Your Account and Erasure)

  1. You may close your account at any time in the Service.
  2. For 15 days after you close it, data is retained so the account can be restored. Once that period ends, it is erased without delay. Material needed for a legal retention duty, an unfulfilled order, a dispute, a rights report, or a security incident is access-restricted and kept only for its defined purpose and period.
  3. The following records are kept after closure for the periods required by law. They are used only for that purpose, and are processed so that you cannot be re-identified within the Service.
    • Records of contracts or withdrawal of purchase — 5 years
    • Records of payment and supply of goods — 5 years
    • Records of consumer complaints or dispute resolution — 3 years
  4. Records you shared with other members of a workspace may remain there after you close your account. Delete them yourself beforehand and they are erased with everything else.

Article 16 (Liability)

  1. The Company applies reasonable safeguards to your photos and records, and compensates you under applicable law for damage caused by its intent or negligence.
  2. The Company is not responsible for:
    • service interruption caused by events outside its control, such as natural disasters, power failures, or network outages;
    • the content you upload;
    • changes to place information shown in the Service (opening hours, prices, locations). The Company works to keep it accurate but does not warrant real-time accuracy;
    • problems arising in external services you connect yourself (external social accounts, booking sites, and the like).
  3. This Article does not apply to liability for the Company's intent or gross negligence, or to exclusions that Korea's Act on the Regulation of Terms and Conditions makes void.

Article 17 (Disputes)

  1. These Terms are governed by the laws of the Republic of Korea.
  2. Disputes are first addressed through discussion between you and the Company.
  3. If discussion fails, either party may bring an action before the court with jurisdiction under the Civil Procedure Act.
  4. You may also apply for mediation to bodies such as the Korea Consumer Agency or the Personal Information Dispute Mediation Committee.

Article 18 (Business Information and Contact)

  • Trade name: Firstage
  • Representative: Hun Seol
  • Business registration number: 286-09-02833
  • Address: 204, Gwangmyeong-ro, Jungwon-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
  • Email: [email protected]
  • Privacy officer: Hun Seol ([email protected])

The Korean version of these Terms is authoritative. Where a translation differs in meaning, the Korean version governs.