Third-Party Data Sharing Policy

Firstage Inc. ("Company", "we", "us", or "our") is committed to protecting your personal information when sharing data with third-party services. This policy complies with the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.

Overview of Third-Party Data Sharing

Sharing Principles

We do not sell, rent, or trade your personal information. We share data with third parties only when:

  1. You have provided explicit consent
  2. It is necessary for service provision
  3. Required by law or legal process
  4. To protect our rights and safety

Note: Following Buffer's approach, Firstage is not responsible for any third-party service's use of your exported information once shared through our platform integrations.

Social Media Platform Integrations

Meta Platforms (Facebook, Instagram)

Purpose: Stage profile social media integration, custom audience creation Data Shared:

  • Hashed user identifiers
  • Post content and metadata
  • Engagement metrics (likes, comments, shares)
  • Anonymized audience insights

Legal Basis: Consent (GDPR Art. 6(1)(a)) Retention: Up to 180 days per Meta's policy Safeguards: API encryption, secure token management, data minimization

Google Services (Analytics, Ads, Cloud)

Purpose: Website analytics, advertising optimization, AI content generation Data Shared:

  • Anonymized website usage statistics
  • Advertising click and conversion data
  • AI prompt data for content generation
  • Performance metrics

Legal Basis: Consent (GDPR Art. 6(1)(a)) Retention: Up to 26 months per Google's policy Safeguards: Google Cloud security standards, data encryption

Other Social Platforms

Platforms: LinkedIn, Twitter/X, TikTok, YouTube, Bluesky, Threads Purpose: Unified social media management, automated content publishing Data Shared: Account linking information, post content, scheduling data Legal Basis: Consent Safeguards: Platform-specific API security protocols

AI Service Providers

Google Cloud (Vertex AI)

Purpose: AI content generation, natural language processing, translation services Data Processed:

  • User prompts and instructions
  • Generated content outputs
  • Anonymized usage patterns for service improvement

Service Provider: Google Cloud Platform Processing Activities: AI model inference, data processing Retention: Until service delivery completion Safeguards: Google Cloud security and privacy policies

OpenAI (ChatGPT, GPT-4, etc.)

Purpose: Advanced AI content generation, text translation and summarization, creative assistance Data Processed:

  • User prompts and instructions
  • Contextual information for content generation
  • Text translation and editing requests
  • AI-generated outputs (for quality improvement)

Service Provider: OpenAI, L.L.C. (United States) Processing Activities: AI model inference, natural language processing, content generation Retention: 30 days (OpenAI API policy) Safeguards:

  • HTTPS encrypted transmission
  • Automatic personally identifiable information filtering
  • Training data usage exclusion (opt-out)
  • User-specific data isolation

Anthropic Claude (Supplementary AI Services)

Purpose: Safe AI content generation, long-form text analysis, multilingual translation Data Processed:

  • Content generation prompts
  • Document analysis and summarization requests
  • Multilingual translation and localization requests
  • Conversational AI interaction records

Service Provider: Anthropic PBC (United States) Processing Activities: Conversational AI services, text analysis and generation Retention: 90 days (Anthropic policy) Safeguards:

  • Constitutional AI-based safety assurance
  • Automatic harmful content blocking
  • Personal information processing minimization
  • End-to-end encryption

Analytics and Marketing Services

Web Analytics

Service Providers: Google Analytics, Mixpanel Purpose: Website usage analysis, user experience improvement Data Shared: Anonymized page visit records, click events, session data Retention: 26 months (Google), 5 years (Mixpanel)

Email Marketing

Service Providers: SendGrid, Mailchimp Purpose: Service notifications, marketing communications Data Shared: Email addresses, names, service usage status Retention: Until marketing consent withdrawal

Payment and Billing Services

Payment Processors

Service Providers: Stripe, Paddle Purpose: Payment processing, subscription management, tax handling Data Shared: Payment information, billing details, transaction history Retention: 7 years (legal compliance requirements) Safeguards: PCI DSS compliance, card data tokenization

Customer Support Services

Help Desk Operations

Service Providers: Intercom, Zendesk Purpose: Customer inquiry handling, technical support Data Shared: Inquiry content, contact information, service usage records Retention: 1 year after inquiry resolution

Design Tool Integration

Canva, Inc

Purpose: Design template provision, design export service, content creation support Data Shared:

  • User authentication information (OAuth token)
  • Design ID and metadata
  • Selected design information (title, size, etc.)
  • Design export request data

Legal Basis: Consent (GDPR Art. 6(1)(a)) Retention Period: Authentication token until disconnected from account settings, design metadata during service usage period Safeguards:

Infrastructure and Hosting

Cloud Services

Service Providers: Google Cloud Platform, Amazon Web Services Purpose: Service infrastructure, data storage and backup Data Processed: All service data Retention: During service usage period Safeguards: ISO 27001, SOC 2 certification compliance

International Data Transfers

Transfer Destinations

  • United States: Google, Meta, Stripe, OpenAI
  • Ireland: Meta Platforms (EU entity)
  • Singapore: AWS Asia data centers
  • Other locations: As required for service delivery

Transfer Mechanisms and Safeguards

Legal Basis:

  • GDPR Art. 44-49 (Adequacy decisions, SCCs, or consent)
  • CCPA exemptions for service providers

Safeguards:

  • EU Standard Contractual Clauses (SCCs)
  • UK International Data Transfer Agreement (IDTA)
  • Encryption in transit and at rest
  • Regular security audits and assessments

User Rights and Responsibilities

Your Rights

  1. Right to Object: Opt-out of third-party data sharing
  2. Right of Access: Request information about data sharing
  3. Right to Rectification: Correct inaccurate shared data
  4. Right to Erasure: Request deletion of shared data
  5. Right to Data Portability: Receive your data in portable format

Our Responsibilities

  • Implement appropriate safeguards for data sharing
  • Monitor and supervise third-party processors
  • Notify of data breaches within legal timeframes
  • Conduct regular privacy impact assessments

Limitation of Liability

Third-Party Service Usage: When you use third-party services through our platform (such as social media integrations), those services' privacy policies apply to their processing of your information. Firstage is not responsible for third-party services' data practices beyond our direct integration points.

Consent Management and Service Limitations

Withdrawing Consent

How to Withdraw:

  1. Website: Account Settings → Privacy Management → Third-Party Sharing
  2. Email: [email protected]
  3. Phone: +1-XXX-XXX-XXXX (Business hours: 9 AM - 6 PM)

Service Limitations Upon Withdrawal

  • Social media integration features unavailable
  • Personalized recommendations limited
  • AI content generation quality may decrease
  • Marketing communications restricted

Policy Changes and Notifications

Change Process

For significant third-party sharing policy changes:

  1. 30-day advance notice: Website notifications
  2. Individual email notices: To registered users
  3. Explicit re-consent: When adding new third parties

Contact and Complaints

Data Protection Officer

  • Name: Hooney, Seol
  • Position: Data Protection Officer
  • Contact: [email protected]
  • Address: [To be updated]

Supervisory Authorities:

  • EU/UK: Local data protection authority
  • California: California Attorney General's Office
  • Other jurisdictions: As applicable to your location
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