Firstage Travel Privacy Policy
Effective Date: March 1, 2026
Seol Hun (the "Operator") protects Users' personal information in accordance with the Korean Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
1. Information We Collect
Automatically Collected Information
The following information is automatically collected through analytics tools when you use the Service:
- IP address, browser type and version, operating system
- Pages visited, visit time, time spent on pages
- Device type (mobile/desktop)
- Referral source (search engines, external links, etc.)
Voluntarily Provided Information
- Contact form: Email address (collected via the external service Tally)
On-Device Storage (Not Sent to Our Servers)
The following information is stored only on your device (localStorage) and is never transmitted to our servers:
- Trip planner data (itineraries, stops, notes)
- Theme preference (dark/light mode)
- Course spot checklists
2. How We Use Information
- Providing and operating the Service
- Analyzing usage statistics and improving the Service
- Responding to User inquiries
- Displaying advertisements (Google AdSense)
3. Third-Party Service Providers
The Service uses the following third-party services, each governed by their own privacy policies:
| Service | Purpose | Data Collected | Retention |
|---|---|---|---|
| Google Analytics 4 | Usage analytics | Page views, events, device info | 26 months |
| Mixpanel | Usage analytics | Page views, events (respects DNT) | Per service policy |
| Facebook Pixel | Conversion tracking | Page views, conversion events | 180 days |
| Sentry | Error monitoring | Error logs, session replays (10%) | 90 days |
| Google AdSense | Advertising | Cookie-based interests | Per Google policy |
| ChannelTalk | Customer support | Chat content (when used) | Per service policy |
| GetYourGuide | Activity widget | Search queries, interests | Per service policy |
4. Data Retention
- Automatically collected information: Per each third-party service's retention policy
- Contact emails: 3 years after inquiry resolution (per Korean e-commerce law)
- On-device storage: Until deleted by the User
5. Your Rights
You may exercise the following rights:
- Access: Request to view your collected personal information
- Deletion: Request deletion of your personal information (submit via email, processed within 7 days)
- Opt-out of analytics: Block cookies and enable Do Not Track in your browser settings
- Delete on-device data: Clear localStorage directly from your browser settings
6. International Users
This Service is operated under the laws of the Republic of Korea. The Operator respects the privacy laws of all countries and processes data deletion and access requests equally regardless of nationality.
7. Children
This Service is not directed at children under the age of 14 and does not intentionally collect personal information from children.
8. Changes to This Policy
If this Policy is amended, notice will be provided within the Service at least 7 days before the effective date. For significant changes, notice will be provided at least 30 days in advance.
9. Contact
For inquiries regarding personal information, please contact us at:
- Data Protection Officer: Seol Hun
- Email: [email protected]
- Website: https://firstage.ai